GroupFly.in
Effective Date: 01 August 2026
Last Updated: 01 August 2026
This Privacy Policy explains how GroupFly.in, operated as part of Vandana Travels Bankora (“GroupFly”, “we”, “us” or “our”), collects, uses, stores and shares information in connection with the GroupFly.in website and services.
We are committed to handling personal information responsibly and in accordance with applicable Indian data-protection and privacy laws.
1. Information We Collect
Depending on the services used, we may collect:
Account Information
- Name;
- Agency/company name;
- Contact person;
- Mobile number;
- Email address;
- Login credentials.
Passenger Information
- Passenger name;
- Passport information;
- Date of birth where required;
- Nationality where required;
- Travel details;
- Contact information;
- Other information required for airline booking or travel services.
Transaction Information
- Booking reference;
- Ticket information;
- Payment status;
- Transaction details;
- Refund information.
We do not intend to collect more personal information than reasonably necessary for the relevant service.
2. Payment Information
Payments may be processed through third-party payment gateways or financial service providers.
Where payment processing is handled by a third party, payment information may be processed directly by that provider in accordance with its own terms and privacy practices.
GroupFly.in does not knowingly retain complete card details unless specifically required and lawfully permitted for the relevant payment process.
3. How We Use Information
We may use collected information to:
- Create and manage user accounts;
- Process flight bookings;
- Issue tickets;
- Communicate booking confirmations;
- Process cancellations and refunds;
- Provide customer support;
- Communicate schedule changes;
- Verify transactions;
- Prevent fraud and misuse;
- Maintain Platform security;
- Improve our services;
- Comply with legal and regulatory obligations; and
- Send service-related communications.
Marketing communications will be handled in accordance with applicable law and user preferences.
4. Sharing of Information
Personal information may be shared with relevant third parties where necessary to provide the requested service, including:
- Airlines;
- Airline reservation systems;
- GDS/API or technology providers;
- Payment gateways;
- Travel suppliers;
- Refund/payment service providers;
- Service providers supporting the Platform; and
- Government, regulatory or law-enforcement authorities where legally required.
Information will not be sold or disclosed for unrelated purposes except as permitted or required by applicable law.
5. Data Security
We use reasonable technical and organisational measures designed to protect personal information against unauthorised access, misuse, alteration, disclosure or destruction.
However, no electronic system or internet transmission can be guaranteed to be completely secure.
6. Data Retention
Personal information may be retained for as long as reasonably necessary to:
- Provide services;
- Maintain booking and transaction records;
- Resolve disputes;
- Comply with accounting, tax and legal requirements;
- Prevent fraud; and
- Meet other lawful business requirements.
When information is no longer required, it may be deleted, anonymised or securely disposed of, subject to applicable legal retention requirements.
7. Cookies and Similar Technologies
GroupFly.in may use cookies, session technologies and similar tools to:
- Maintain login sessions;
- Remember preferences;
- Improve website functionality;
- Understand website usage; and
- Improve security and performance.
Users may manage cookies through their browser settings, although disabling certain cookies may affect website functionality.
8. Third-Party Websites
GroupFly.in may contain links or integrations to third-party websites or services.
We are not responsible for the privacy practices of independent third parties. Users should review the privacy policies of those third parties before providing information.
9. User Rights and Requests
Subject to applicable law, users may have rights relating to their personal information, including requesting access, correction, updating or deletion where legally applicable.
Requests may be submitted through the contact details published on GroupFly.in.
We may require reasonable verification before acting on a request.
10. Children's Privacy
GroupFly.in is intended for users who are legally capable of entering into transactions.
We do not knowingly seek to collect personal information from children except where such information is lawfully provided in connection with travel arrangements by a parent, guardian or authorised travel agency.
11. Data Breach
Where required by applicable law, GroupFly.in will take appropriate steps in response to a personal-data breach, including notification to relevant authorities or affected individuals where legally required.
12. Policy Updates
This Privacy Policy may be updated periodically to reflect changes in our services, technology or applicable law.
The updated version will be published on the Website with the revised effective date.
13. Contact
For privacy-related questions or requests, please contact GroupFly.in / Vandana Travels Bankora through the contact details published on the Website.
GroupFly.in
Part of Vandana Travels Bankora